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IT Help Desk Support Technician

Albany , New York, United States

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Salary: Salary not specified | Full time

We are seeking a junior to mid-level candidate for a Direct Hire Opportunity in Albany, NY! This is a great opportunity with a growing organization that offers competitive salary and benefits! General responsibilities will include end user support and troubleshooting IT issues for internal staff of the organization.
Specific Duties:
• Setting up and maintaining laptops and thin clients used for internal and remote access
• Coordinating environment rollouts for new employees, including: establishing users, Windows and/or Mac environments, directories, and security; deploying VOIP phones; completing deployment documentation
• Using the help desk ticketing system to respond to requests
• Installing, upgrading, and configuring network printing
• Managing network patches and anti-virus deployments
• Managing activesync devices
Required Skills:
• A+ and Microsoft certifications
• 2 years’ relevant experience
• Strong understanding of Microsoft Windows XP/7/8 in an Active Directory environment
• Experience with MacOS
• Strong communication skills
How to apply for this position:

Please send your resume to Ashlie Ptak, Resource Manager
Email: Ashlie.Ptak@linium.com
Phone: 518-689-0707

What to expect once you’ve applied:
Once your resume has been received, The Linium team will review your credentials to match your qualifications against all of the open positions, including the one you applied for. If you are qualified for any of the current job openings, a member of the Linium team will contact you.

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