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How the application process works: Once you click on the ‘Apply now’ button, you will be given a variety of choices for how to submit your profile for consideration for this role. You can apply using a Jobster or LinkedIn profile, or you can import a resume document or build a profile from scratch. You will have the opportunity to check and edit your profile before you submit it to the recruiter.

Customer Service Representative

Watervliet, New York, United States

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Salary: Salary not specified | Temp to perm

Customer Service Representative Opportunity in Watervliet, NY!

Facts about the Role: We are currently seeking a friendly, customer focused individual to work in a customer service department. This is a full time, Temporary to Permanent opportunity with an organization in the window treatment manufacturing industry.

Responsibilities Include:
• Facilitate all customers’ needs through inbound and/ or outbound telephone contact
• Process telephone, fax and e-mail orders accurately and efficiently.
• Provide accurate and timely answers to customer’s inquiries on product specifications.
• Determine appropriate action and initiate necessary paperwork with follow-up.
• Investigate customers concerns and make appropriate decision to resolve issues and satisfy the customer.

Required Skills:
• 2+ years of call center experience is required
• Excellent customer service skills
• Proficiency in Microsoft Word and Excel
• Must have the ability to work under pressure, meet time constraints, and have the ability to work in a team environment.
• An Associate’s Degree or equivalent customer service experience
• Technical knowledge of product lines is desired.

How to apply for this position:

Please send your resume to Shannon Smith, Resource Manager
Email: shannon.smith@linium.com
Phone: 518-689-3159

What to expect once you’ve applied:
Once your resume has been received, The Linium team will review your credentials to match your qualifications against all of the open positions, including the one you applied for. If you are qualified for any of the current job openings, a member of the Linium team will contact you.

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