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Help Desk Specialist

Albany, New York, United States

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Salary: Salary not specified | Contract

Help Desk Specialist
Why Linium?
Linium is a global business and IT consulting firm who collaborates with companies to unlock the full potential of their business. With over 1000 successful client engagements and an array of industry focused awards; we accelerate performance, overcome challenges, solve complex problems, and maximize value by leveraging innovative management consulting, technology enablement, and workforce solutions.
Job Details
Title: Help Desk Specialist
Facts about the Role: We are seeking a Help Desk Specialist for a long term contract opportunity. With long term contract opportunities at Linium PTO and benefits are offered on day one! Responsibilities for this role include: Provide technical support to employees/Troubleshoot issues with all enterprise technology platforms and applications/Respond quickly to customer needs and service requests/Perform system maintenance and act as a resource for others in the department as needed/Documenting help desk issues using a help desk ticketing software. This opportunity is located in Albany, NY.
Required Skills:
• At least 1 year experience troubleshooting Microsoft desktop, operating systems and application issues
• 1+ years’ experience resolving issues in a complex multi-operating system environment
• Experience documenting issues using a help desk ticketing software
• Excellent problem solving skills
• Ability to prioritize work in a fast paced environment
• Excellent customer service skills
How to apply for this position:

Please send your resume to Ashlie Ptak, Resource Manager
Email: ashlie.ptak@linium.com
Phone: 518-689-3140

What to expect once you’ve applied:
Once your resume has been received, The Linium team will review your credentials to match your qualifications against all of the open positions, including the one you applied for. If you are qualified for any of the current job openings, a member of the Linium team will contact you.

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