Joe Brooks
Skills
Most experienced
Most experienced
Most experienced
- Boston, Massachusetts, United States
Other experience
COO & GM
- Zapoint, Inc., Brookline, Massachusetts, United States
Jan 2010 - now (2 years 2 months)
Managing commercial processes and objectives across the organization.
Manage international development team to ensure delivery of products in line with targets and scope.
- Project
Chief Technology Officer
- Zapoint, Brookline, Massachusetts, United States
Jun 2008 - Jan 2010 (1 year 8 months)
CTO for high-tech start up, specializing in talent management for both individuals and organizations.
Developing product specifications for enterprise, group and individual talent management and networking tools. Manage international development team to ensure delivery of products in line with targets and product scope.
Requirements analysis to ensure that the products are customized to suit the requirements of individual customers.
Ongoing customer relationship management to refine and enhance products, to ensure development in line with client specifications as user numbers increase.
Support to board and other management team members to develop and execute business strategy and growth.
- Full time
VP Product Management
- Zapoint, Brookline, Massachusetts, United States
Nov 2007 - May 2008 (0 years 7 months)
VP Product management for high-tech start up, specializing in talent management for both individuals and organizations.
Developed initial specification for enterprise talent management tool and enhancements to group and individual networking tools, working with international development team.
Ongoing customer relationship management to refine and enhance products, to ensure development in line with client specifications as user numbers increase.
Support to board and other management team members to develop and execute business strategy and growth.
- Full time
Consultant
- Monster Worldwide Inc., Maynard, Massachusetts, United States
Feb 2007 - May 2007 (0 years 4 months)
Led consulting team to assess project scope creep and change management processes across international CRM projects.
Developed a simplified online change control methodology, in order to standardize the way in which projects are managed and to document and save lessons learned.
Assessments (1)
Momtchil Kovatchev (team member)
- Difficulty: Complex
- Result: Outstanding
Joe did a great job in managing the expectations of the client, working under pressure and meeting tight deadlines. He is very calm, always focused on the final deliverables and great to work with. He is also very creative and have the capability of thinking outside of the box.
- Project
Head of Residential Lettings
- Allsop LLP, London, United Kingdom
Jan 2006 - Aug 2006 (0 years 8 months)
Recruited to restructure residential lettings division. Responsible for generating and increasing new business revenues and developing a business strategy for the division.
Developed and managed relationships with key investment clients, in order to ensure stable long term revenue streams.
Managed and trained sales teams in two central London sales offices. Also responsible for recruiting and training new sales and management personnel.
Talent management to ensure succession plans in place for key management roles within division.
- Full time
Senior Area Manager
- Hamptons International, London, United Kingdom
Aug 2002 - Dec 2005 (3 years 5 months)
Promoted to Area manager for 4 Central London profit centers, with 20 employees. Responsible for ensuring the sales teams achieved stretching sales targets. Other responsibilities included budget preparation, business development, talent management, performance improvement and training.
Annual area sales revenues in excess of GBP2M and exceeded net profit targets by 11%. Most profitable region in the UK.
Led training courses on legal requirements, sales and closing skills.
Focused on succession planning to increase staff retention and recruit from internal talent pool for at least 80% of recruitment opportunities from manager level upwards.
This involved identifying, documenting and assessing employees' skills and performance, to identify key staff for fast-track career progression.
Updated and re-wrote the internal training and talent development program in order to ensure that sales staff training was in line with the broader company strategic goals and legal framework.
- Full time
Manager
- Hamptons International, London, United Kingdom
Jan 1999 - Jul 2002 (3 years 7 months)
Manager of sales office in Fulham, London. P&L responsibility.
Managed team of six, with responsibility for sales management and business development, to grow the residential lettings business.
Undertook training and coaching for new recruits in sales closing, negotiation skills, legal requirements.
- Full time
MBA – GPA 93%
- Hult International Business School,
- Cambridge, Massachusetts, United States
Sep 2006 - Aug 2007 (1 year 0 months)
Graduated with Distinction and Honors. Dean's list.
Participated in study trip to Shanghai and Beijing, China in order to assess and understand cross cultural business beliefs and practices.
Subsequently completed case study for use by school to teach global management and corporate culture to future MBA students.
Bachelor of Arts in Geography – GPA 90%
- University College London,
- London, United Kingdom
Sep 1995 - Jun 1998 (2 years 10 months)
Graduated with Upper Second Class Honors (GPA Equivalent 3.6).
Studies focused on human, economic & cultural geography.
New York Marathon
Apr 2005 - Nov 2005 (0 years 8 months)
Completed NY marathon in 4hrs 16mins.
Raised approximately $6,000 for WhizzKids - charity which purchases mobility equipment for disabled children.
International travel
Dec 1995 - Jan 1999 (3 years 2 months)
Keen traveler, having traveled extensively before and after university, throughout Europe, North America, the Far East, Australia.
World travel
Apr 1995 - Aug 1995 (0 years 5 months)
Four month gap year trip to 7 countries in 3 different continents.
