- Weston, Florida, United States
Other experience
VP Operations
- Zapoint, Inc., Cambridge, United States
Jan 2009 - now (3 years 5 months)
• Reviewing financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Preparing work flow schedules and assigning specific duties to keep various sections on projection target, facilitate communications between sections.
• Directing and coordinating the company’s financial and budget activities to fund operations, maximize investments, and increase efficiency.
• Establishing and implementing departmental policies, goals, objectives, and procedures,
• Determining staffing requirements, and interview, hire and train new employees as to company policy and procedures.
- Full time
Business Development
- Zapoint, Brookline, Massachusetts, United States
Oct 2008 - Dec 2008 (0 years 3 months)
- Business Development
- University Program
- Succeed America
- Networking websites
- Part time
Summer Associate Consultant
- IBM, Boston, Massachusetts, United States
Jun 2008 - Aug 2008 (0 years 3 months)
- Developed a business plan, centered around health education for people with disabilities in India
- Certificate of Excellence for Best Business Plan and outstanding performance
- Full time
Franchisee Director
- SYSTEM, Arapiraca, Brazil
Dec 2005 - Jul 2007 (1 year 8 months)
Developed strategic business plan, increasing number of customers by 37% in the first year, Recruited, trained, and motivated teachers, coordinators, and assistants to develop a better work place and a high-performance team
- Full time
Associate Director
- SYSTEM, Maceio, Brazil
Feb 2003 - Jul 2007 (4 years 6 months)
Increased number of licensed schools in Brazil from zero to 30; Increased number of students from 300 to 12,000 in 3 years; Coach all managers; New business development; Manage franchised and licensed schools in Brazil;
- Full time
Material Writer
- SYSTEMIC Publisher, Maceio, Brazil
Feb 2002 - Jun 2007 (5 years 5 months)
Developed material for specific methodology to teach English to 3-12 year old children in Brazil
Edited material for children and adults
Coached writers
- Project
Professor
- FACULDADE ALAGOANA DE ADMINISTRACAO, Maceio, Brazil
Feb 2002 - Dec 2005 (3 years 11 months)
Professor of Statistics and Calculus
- Full time
Professor
- FUNDACAO EDUCACIONAL JAYME DE ALTAVILA, Maceio, Brazil
Feb 2001 - Jul 2007 (6 years 6 months)
College classes, lectures, research
- Full time
Human Resources Manager
- SYSTEM, Maceio, Brazil
Jan 2000 - Jul 2002 (2 years 7 months)
Recruiting and coaching several managers;
o Branch Managers; to manage schools and develop strategies to increase the number of students and improve customer’s service
o Marketing Manager; to develop brand and merchandise business and implement Customer Relationship Management through a loyalty program
o Human Resource Manager; to develop incentive and evaluation program for employees, measure employee satisfaction, and implement actions for a better corporate environment
o Program Manager; to develop business on tourism and cultural trips around the world
- Full time
Quality Improvement Coordinator
- SYSTEM, Maceio, Brazil
Jul 1998 - Dec 1999 (1 year 6 months)
develop manuals, audit schools
- Full time
International Group Coordinator
- PAJUCARA TURISMO, Maceio, Brazil
Jun 1996 - Jul 2007 (11 years 2 months)
develop teams to international trips, train employees; develop business in the notheast of Brazil to be lauched in 2009
- Part time
International Group Leader
- PAJUCARA TURISMO, Maceio, Brazil
Jun 1995 - Jun 1996 (1 year 1 month)
- Part time
Branch Manager
- SYSTEM, Maceio, Brazil
Jan 1995 - Jul 1997 (2 years 7 months)
Managed team, getting prize for mentoring team in the organization, Trained and coached teachers, Designed plan to develop students in upper levels to become teachers
- Full time
Language Teacher
- SYSTEM, Maceio, Brazil
Jul 1991 - Jul 1997 (6 years 1 month)
Teach English and Spanish
- Full time